Retail Security | PT Alarms Fire & Security
Visible Deterrence
Loss Prevention
AI Surveillance
Tactical Backup
Access Control
Shrinkage Reduction
Visible Deterrence
Loss Prevention
AI Surveillance
Tactical Backup
Access Control
Shrinkage Reduction
Specialized Division

Retail Safety
Without Limits

Visible uniformed guarding, loss prevention, CCTV, access control and tactical unit response — deployed across retail environments from single stores to major shopping centres.

25+ Years in Retail Security
R?Losses recovered for retail clients
24/7Tactical Unit backup
Home Services Retail Security
2%Average Retail Shrinkage in SA
24/7Tactical Unit Backup
PSIRAAll Officers Registered
100+Live CCTV Monitoring
GMUAll Patrols Verified
The Real Cost

Retail Shrinkage
Is Not A Small
Problem.

The South African retail sector loses an estimated R18 billion annually to shrinkage — shoplifting, employee theft, administrative error and supplier fraud. For the average South African retailer, shrinkage represents up to 2% of turnover — every rand of which comes directly from the bottom line, not from the customer.

Visible, trained security presence — combined with AI CCTV, access control and tactical unit backup — is the only intervention proven to reduce shrinkage at scale. PT Alarms provides all of it.

Get a Proposal
Shrinkage Breakdown — SA Retail
Customer / External Theft 39%
Employee / Internal Theft 35%
Administrative & Process Failure 16%
Supplier / Vendor Fraud 10%
R18 Billion
Lost to shrinkage across SA retail annually — a figure that professional security reduces by an average of 60% at sites where trained personnel and CCTV are both deployed.
Where We Deploy

Every Retail
Environment Covered

Shopping Centres & Malls
High-Traffic Retail Centres

Multi-entrance, multi-tenant shopping centres require layered security — uniformed guards at entries, plainclothes loss prevention on the floor, CCTV monitoring, access control to back-of-house and tactical unit response on standby.

Supermarkets & Food Retail
Grocery & Food Stores

High-shrinkage environments where both customer theft and employee theft require active intervention. Visible guarding at entrances and exits, loss prevention in-aisle and CCTV with AI analytics for behaviour detection.

Franchise & QSR
Fast Food & Franchise Stores

Drive-through and counter service environments — cash security, entry management and tactical unit response for late-night trading.

Warehousing & Distribution
Retail Back-of-House & DC

Distribution centres, receiving areas and back-of-house — where the majority of employee theft occurs. Access control, CCTV and guarding.

Strip Malls & Forecourts
Convenience & Petrol Forecourts

High-risk late-night and early-morning trading environments — armed guards, CCTV and panic button tactical response.

Retail Security Services

Every Layer.
Nothing Missed.

A single layer of security is never enough in retail. PT Alarms provides every layer — from the uniformed guard at the door to the tactical unit vehicle two minutes away.

01
Uniformed Retail Guarding

PSIRA-registered, professionally trained uniformed guards stationed at entrances, exits, cash offices and high-value display areas. Visible deterrence is the first and most effective layer of retail loss prevention.

PSIRA Grade C+UniformedEntrance ControlCash Office
02
Loss Prevention Officers

Plainclothes loss prevention specialists — trained in spotting concealment techniques, tag removal, collusion and refund fraud. Work alongside floor staff without disrupting the customer experience.

PlainclothesFloor SurveillanceApprehension TrainedEvidence Collection
03
AI-Powered CCTV & Monitoring

4K retail CCTV systems with AI behaviour analytics — detecting concealment, loitering, tag removal and crowd anomalies in real time, fed live to our 24/7 control room for immediate operator response.

4K CamerasAI AnalyticsControl Room LiveEvidence Grade
04
Access Control — Back of House

Biometric and RFID access control for stock rooms, cash offices, staff areas and receiving docks. Every entry and exit logged, timestamped and auditable — eliminating employee theft vectors in restricted zones.

BiometricRFIDAudit TrailCash Office
05
Tactical Unit Backup

Every retail site connected to our 24/7 control room and tactical unit fleet. Incidents, panic activations and CCTV-verified threats trigger GPS-dispatched armed officers within minutes. No retail site operates alone.

GPS DispatchUnder 5 Minutes24/7SAPS Liaison

Trusted by Retail Leaders

From national supermarket chains to high-end boutiques and shopping malls.

National Supermarkets
Major Shopping Malls
Retail Franchises
Convenience Forecourts
Fashion Boutiques
Hardware & DIY Centres

Retail
Security
Process

How we secure your site from initial audit to 24/7 active protection.

Step 01
Risk Audit

Full site assessment to identify shrinkage vectors and security gaps.

Step 02
Plan Design

Custom deployment of guards, tech and tactical backup.

Step 03
Deployment

Trained officers and smart tech systems installed on-site.

Step 04
Active Mgmt

24/7 control room monitoring and real-time incident response.

Retailer Feedback

What Our
Partners Say

"Since switching to PT Alarms for our mall security, shrinkage has dropped by 45% and tenant confidence is at an all-time high. Their tactical backup is second to none."

JM
James M.Centre Manager, KZN Mall

"The plainclothes loss prevention officers are incredibly effective. We've recovered thousands in stock in just the first month."

SN
Sarah N.Retail Franchise Owner

"Professional, reliable and tech-forward. Their AI CCTV system has transformed how we manage our receiving docks."

DP
David P.Logistics Manager
Secure Your Bottom Line

Stop Shrinkage
Before It Happens.

Contact PT Alarms today for a comprehensive retail security audit and proposal tailored to your environment and risk profile.

Accreditations