Control Room Monitoring

Eyes On
Every Site,
Every Second.

Our National Control Room monitors alarm signals, CCTV feeds and GPS-tracked response units around the clock — every alert triaged by a trained operator, not a machine, and dispatched the moment it matters.

Control room live — monitoring now
Operational24/7 · 365
Live Feeds Monitored100+
Alarm Signal Response< 60 Sec
Armed Response Dispatch< 5 Min
Trained Operators On ShiftAlways Staffed
Home› Control Room Monitoring
What We Monitor

One Room.
Total Visibility.

Alarm Signals
Intrusion, panic and medical alarm triggers routed straight to an operator for immediate verification.
CCTV Feeds
Live camera feeds from client sites, with AI-assisted motion and perimeter breach detection.
Vehicle & Unit Tracking
GPS tracking of every armed response vehicle, so the nearest unit is dispatched every time.
Door and gate activity, biometric logs and unauthorised access attempts flagged in real time.
Fire & Smoke Detection
Fire panel signals monitored with direct escalation to emergency services and site contacts.
Electric Fence Signals
Voltage drops, zone cuts and tamper alerts on perimeter fencing, verified before dispatch.
Guard Check-Ins
Patrol and check-in logs from on-site guarding teams, with missed check-ins escalated automatically.
Event & Site Coordination
Real-time coordination between armed response, K9 and air support units on active incidents.
How It Works

From Alert
To Action.

01
Signal Received
An alarm, camera trigger, or access event lands on an operator's screen the instant it fires — no delay, no queue.
02
Verified By A Live Operator
The operator cross-checks CCTV footage and site history to confirm whether it's a genuine incident or a false trigger.
03
Nearest Unit Dispatched
GPS tracking identifies the closest armed response vehicle and sends it directly to the site.
04
Client Notified
You're contacted with what triggered the alert and what action is being taken, in parallel with dispatch — not after.
05
Incident Logged & Closed Out
Every incident is logged with footage, timestamps and outcome for your records and ongoing site review.

Built For
Reliability.

Our control room runs on redundant power and connectivity, so monitoring never goes dark — even when a site or the grid does.

Backup power & generator failover
Dual, redundant connectivity links
24/7/365 live operator coverage — no autoresponders
Encrypted, access-controlled data handling
PT Alarms Accreditations — PSIRA SAIDSA Labour SABS BEE Level 1 SAQCC Fire FPASA NFPA CIDB FFETA ISO 9001